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| SDI Certification Training |
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SDI has a range of certification programs, including:
View the recommended SDI Learning Path.
Why Become Certified? SDI, the world's largest membership association for service and support professionals, sets the standard for soft skill certification for the service and support industry.
SDIs individual qualification program is based on internationally recognised, open standards designed by IT help desk experts, consultants, industry leaders and practitioners. The first of its kinds to be launched in the industry, the program creates a set of practices and a recognised career path for the help desk and IT support industry worldwide. SDIs aim is to improve help desk standards and to establish a structured education and career path for the industry.
How to Certify In order to become Help Desk certified, applicants must pass one or more certification tests. The courses in EXCOMs Help Desk certification training programs are available for those applicants who need instruction to prepare for the tests.
SDI Certification Requirements Help Desk certification candidates have the choice of the following paths:
SDF Pass one certification exam SDA Pass the SDF, plus one additional certification exam SDM Pass the SDA, plus one additional certification exam
SDI Certification Benefits
Enhance What You Already Know To prepare for certification testing candidates will need to first obtain the required level of knowledge. This can be achieved through attending a training program. The training program approach is highly recommended for anyone who is not already very experienced or does not have access to suitable equipment and facilities to undertake their preparation.
During your training program at EXCOM youll gain knowledge and experience by using quality Help Desk Official Curriculum (HDOC). This enhances your work experience by exposing you to Help Desk software, resources, documentation and practical computer based lab sessions. In addition, all EXCOM Education training includes additional services designed to ensure effective preparation for certification tests, such as access to lab facilities for practice, unlimited post-course technical support, and personalised advice and guidance regards the individual candidates progress
Certification Testing To register for a test, call your nearest EXCOM branch and everything will be arranged for you. When you call let the EXCOM staff member know that you want to register for a Help Desk proficiency test and have the following information available:
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HUNT DOWN Certification Specials
Be among the first ten people to book onto the Certification packages below to receive the maximum discount!
| MCITP | Save up to $7,635 | |
MCSA | Save up to $5,420 | |
CCNA | Save up to $4,990 |
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