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Course Length: 2 days.

Overview
This course provides students with in-depth knowledge of the value and advantages of Cisco products and solutions in order to help them solve their customers business problems. Students will also gain an understanding of the basics of each Cisco technology, and the ability to recognise key business opportunity indicators for each technology. Furthermore, students will be trained to recognise how Cisco solutions can be combined to meet customer needs and identify which tools and resources are available to help the account managers succeed.

Candidates will learn the latest technologies, including how easily they can be incorporated into their customers current and future networking plans. They will learn how to sell those products and solutions, and the importance of complete sales. In addition, students will be able to identify probing questions and other strategies which will help identify a companys operational needs in order to position the optimal Cisco solution, and then explain the benefits of Cisco solutions.

Audience
This course is intended for both Cisco and Partner Account Managers who are new to Cisco. It is also for account managers that need to re-certify as a CSE. 

Outline

1. Why Cisco? 
2. Architecture for Voice, Video and Integrated Data 
3. Campus LAN 
4. Wireless LAN 
5. WAN 
6. IP Telephony 
7. Security and Virtual Private Networks 
8. Network Management
9. Service and Support
10. Optical Networking
11. Storage Networking
12. Content Networking 
13. Video 
14. High Speed Access 
15. Tools and Resources

Prerequisites
It is recommended that students must have completed the (INTRO) Introduction to Networking Technologies, or have equivalent knowledge.