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APLUS-E: A+ Essentials Certification Training (2009 Objectives) |
Course Length: 5 days
Overview Students will acquire the essential skills and information they will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.
Audience The target student is anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. In addition, this course will help prepare students to achieve a CompTIA A+ Certification.
Course Outline 1: Personal Computer Components
- Personal Computer Components
- System Unit Components
- Storage Devices
- Personal Computer Connection Methods
2: Operating System Fundamentals
- Personal Computer Operating Systems
- Windows User Interface Components
- Windows File System Management
- Windows System Management Tools
3: PC Technician Professional Best Practices
- Tools of the Trade
- Electrical Safety
- Environmental Safety and Materials Handling
- Perform Preventative Maintenance
- Diagnostics and Troubleshooting
- Professionalism and Communication
4: Installing and Configuring Peripheral Components
- Install and Configure Display Devices
- Install and Configure Input Devices
- Install and Configure Multimedia Devices
5: Examining System Components
- Storage Devices and Backup Media
- Power Supplies
- Memory
- CPUs and Cooling System Units
- System Boards
6: Maintaining and Troubleshooting Peripheral Components
- Troubleshoot Display Devices
- Maintain and Troubleshoot Input Devices
- Troubleshoot Multimedia Devices
7: System Component Troubleshooting Techniques
- Adapter Card Troubleshooting
- Storage Device Troubleshooting
- Power Supply Troubleshooting
- Memory Troubleshooting
- CPU and Cooling System Troubleshooting
- System Board Troubleshooting
8: Installing and Configuring Operating Systems
- Install Microsoft Windows
- Upgrade Windows
- Add Devices to Windows
- Optimize Windows
9: Maintaining and Troubleshooting Microsoft Windows
- Operating System Utilities
- Back up Microsoft Windows
- Troubleshoot Microsoft Windows
- Microsoft Windows System Recovery Methods
10: Network Technologies
- Network Concepts
- Network Communications
- Network Connectivity
- Internet Technologies
- Create Network Connections
11: Supporting Laptops and Portable Computing Devices
- Laptop and Portable Computing Device Components
- Install and Configure Laptops and Portable Computing Devices
- Maintain and Troubleshoot Laptop and Portable Computing Devices
12: Supporting Printers
- Printer Technologies
- Printer Components
- Printer Processes
- Install and Configure Printers
- Maintain and Troubleshoot Printers
13: Personal Computer Security Concepts
- Security Fundamentals
- Security Protection Measures
- Wireless Security
- Social Engineering
- Maintain and Troubleshoot Security Measures
Prerequisites Students taking this course should have the following skills: end-user skills with Windows-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network. An introductory course in a Windows operating system, or equivalent skills and knowledge, is required. Students can take any one of the following Element K courses: Introduction to Personal Computers: Using Windows XP, Windows XP: Introduction , Introduction to Personal Computers: Using Windows Vista, or Microsoft® Windows Vista: Level 1.
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